shipping & return policy

SHIPPING:

Please note that shipping costs are based on current courier rates and are subject to change without notice. We currently offer free shipping on orders over $75 across Canada and the United States.

RETURNS:

All items are final sale. Shipping costs for returns are the responsibility of the customer. 

Our products are fragile and can get damaged in transit. We will gladly ship you a new item (free of charge) if this does occur. Please email hello@chloeandcrown.com with your order number and photos of the broken item(s). 

If you are experiencing any issues with our candles - please email hello@chloeandcrown.com. We guarantee our products 100% and will gladly replace any candle is causing you trouble.