shipping & return policy

SHIPPING:

Please note that shipping costs are based on current courier rates and are subject to change without notice. We currently offer FREE pickup in Montreal (West Island area location) and shipping on orders to Canada and the United States.

RETURNS:

All items are final sale. Shipping costs for returns are the responsibility of the customer. 

Our products are fragile and can get damaged in transit. We will gladly ship you a new item (free of charge) if this does occur. Please email hello@chloeandcrown.com with your order number and photos of the broken item(s). 

If you are experiencing any issues with our candles - please email hello@chloeandcrown.com. We guarantee our products 100% and will gladly replace any candle is causing you trouble.